Package Solutions
Package systems offer an economic path to new technology. Achieving success with packages requires an understanding of the business, the technology, and the unique management skills for multi-participant projects.
This service area includes the following specialties:
- Business Case Analysis
- Requirements Analysis, Evaluation and Selection
- Vendor Suitability and Stability Analysis
- Customization and Implementation Support
Business Case Analysis
When considering an IT capital investment, the creation of a business case is an essential first step. This includes: identifying the business drivers, the anticipated benefits, the expected costs (tangible and intangible), and an estimate of the return of investment (ROI).ASIX consultants have performed the business case analysis to support a variety of customer needs.
Project Experience
- National Digital Paging Carrier Customer Billing System Analysis.
- National Cellular Carrier Field Workforce Management
Requirements Analysis, Evaluation and Selection
Once the business case analysis has been performed, the vendor identification and selection process can begin. The first step in this process identifies and prioritizes the system requirements (mandatory and desired) and defines a scoring scheme. This is followed by information gathering, which includes a combination of an RFI, interviews and demonstrations, to support the product selection decision.
ASIX consultants have helped our clients define their requirements and perform product selections for both horizontal market and vertical market systems. Our emphasis on understanding both the clients business requirements and technical features of potential solutions provides valuable information toward making the correct business decision.
Project Experience
- National Cellular Carrier Messaging Customer Billing System Analysis
- National Cellular Carrier Fault Management Vendor Comparison
Vendor Suitability and Stability Analysis
In certain cases it is desirable to perform a special analysis or pre-screening of potential vendors prior to soliciting information or bids. These types of analyses may focus on the viability of the providers business, quality of the support provided, suitability of the solution offered, or a combination of all of these.
ASIX can provide a team with the appropriate technical and analytical skills to perform an in-depth analysis of vendor viability. Our team will include experts in the operational and financial disciplines needed for this type of project.
Project Experience
- National Cellular Carrier Messaging Customer Billing System Analysis
- National Cellular Carrier Work Order Management
Customization and Implementation Support
Once the selection has been made and the contract has been negotiated, the real work begins. All too often, the support provided by vendors is narrowly focused on the product and its installation. This often results overlooking other important aspects, including: tailoring of business processes, training over and above that which is offered by the vendor, data conversion and integration with departmental systems, and customization of reports.
Because ASIX' primary focus is on our customers' success, and not on receiving package licensing revenue, our teams can provide an unbiased link between a package vendor and your end users. We understand how to exploit the benefits and compensate for the deficiencies to the standard vendor package implementation methodologies.
Project Experience
- Package Tour Reservations System